ByRoute

From the next street to the next city.

ByRoute connects riders with nearby drivers for daily rides and shared rides, with live tracking from request to payment.

  • Cash, card or wallet
  • English, Français, தமிழ்
  • Live tracking and in-app chat
PickupDrop-off

Pick the kind of ride you need

Every service runs on the same drivers, wallet and tracking, so switching between them takes one tap.

  • Daily

    Point-to-point rides inside your city, with the fare estimate shown before you book.

    Base fare + distance + time

  • Share ride

    Split a ride with riders heading the same way, matched within about 2 km.

    Separate share-ride pricing

What happens after you tap Book

Every trip moves through the same stations, and both the rider and the driver see each change as it happens.

  1. Requested

    You choose where and how

    Pick pickup, drop-off and a vehicle type. The fare estimate appears first, and some trips let you offer your own price.

  2. Processing

    Nearby drivers are asked

    Drivers within about 5 km get the request, and each request stays open for 2 minutes by default.

  3. Accepted

    A driver says yes

    You see the driver, the vehicle and their live location, and can chat in the app.

  4. Arrived

    Your driver is at the pickup

    You get a notification the moment the driver reaches you.

  5. Progress

    The trip is under way

    Follow the route live, send a share-trip link to someone you trust, or raise an SOS alert.

  6. Finished

    Pay and rate

    You get an invoice with the fare breakdown, pay by cash, card or wallet, and leave a rating.

If it ends early: Cancelled

Either side can cancel and pick a reason, such as a long wait or a wrong address. A cancellation fee can apply.

If it ends early: Noresponse

If no driver accepts in time, the request closes and you can try again.

One platform, three sides

ByRoute is a rider app, a driver app and an admin panel that work from the same backend.

Riders

Book, follow, pay

  • Sign in with a phone or email code
  • Save favourite places and emergency contacts
  • Add money to a wallet, and use coupons and offers
  • Invite friends with a referral code, and earn a sign-up bonus where enabled
  • Review past trips and fares in your history

Drivers

Go online, accept, earn

  • Upload licence, insurance and vehicle documents for approval
  • Go online or offline, and choose which trip types to take
  • Share live location so riders can follow the pickup
  • Track earnings per trip and receive payouts
  • Buy subscription or top-up packages where the operator enables them

Operators

Run the whole service

  • Draw service areas and set pricing for each vehicle type
  • Review driver documents and send expiry reminders
  • Watch drivers on a live map and a demand heat map
  • Manage coupons, offers, push notifications and reports
  • Translate the apps and set the theme, with company and admin-group access

Built for trust on every trip

Safety built into the trip

Share a live trip link, keep emergency contacts ready, and send an SOS alert from the app. Sign-in codes are rate-limited and blocked after repeated failures.

Pay the way you like

Cash, card or wallet on every trip. Card payments run through Razorpay, Stripe or Paystack, depending on what the operator turns on.

Fair, visible pricing

Fares come from base fare, distance and time, and you see the estimate before you book. Where bidding is on, riders offer a price within set limits.

Rewards that bring riders back

Coupons, limited offers, a referral program and a sign-up bonus, all set by the operator.

Talk to your driver

Real-time chat and push notifications keep both sides informed at every status change.

Speaks your language

The apps ship in English, French and Tamil, and operators can add more from the admin panel.

Questions riders ask

What happens if no driver accepts my request?

The request closes as no response after its time limit. Nothing is charged, and you can request again.

Can I cancel a ride?

Yes. Pick a reason when you cancel. Depending on how far the trip has gone, a cancellation fee may apply.

How do I pay?

Pay in cash, by card or from your wallet. You can top up the wallet in the app.

What is the difference between Daily and Share ride?

Daily gives you the whole car for a point-to-point trip. Share ride lets you split a ride with riders heading the same way, matched within about 2 km.

How do I become a driver?

Register in the driver app and upload your documents. An operator reviews them before you can go online.

Is my trip shareable?

Yes. Send the share-trip link to anyone, and they can follow your ride without installing the app.

Your next ride is one request away.

Download the rider app to book, or the driver app to start earning.